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If your Mac Mail client fails to load new messages after the mailbox migration, you'll need to first remove your account, then add it back to establish a connection. Removing the account does not impact messages in your email account.


Remove email account 

With the Mac Mail email client open, click on Mail, then Accounts


Screenshot of Accounts in Mac Mail


Select the account to remove, which will have your current email address. Press the minus "-" sign to initiate the removal of the account.

Select email account in Mac Mail


Verify you'd like to remove the email account.

Screenshot of account removal



Your account is now removed from the MacMail email client.

To Add Your Email Account

On the Internet Accounts screen, press the plus "+" sign and then the Exchange option.

Screenshot of accounts to add in Mail.



Enter your account information including name of the account, full email address, and BeachID password.

Exchange account set-up in Mail



Select apps you'd like to synchronize.


Apps to synchronize in Mail


Select Done and your mail/calendar/contacts will now synchronize.